What does DICOM have to do with CRM?
CRM,while coined in the retail and e-retail industries, is applicable to any
industry that has and serves customers. Thus, is it not true that the customers
of the healthcare industry are its patients?
DICOM is used or will soon be used by virtually every medical profession that utilizes images within the
healthcare industry;
such as cardiology, dentistry, endoscopy, mammography, ophthalmology, orthopedics,
pathology, pediatrics, radiation therapy, radiology, surgery,
etc. DICOM is even used in veterinary medical imaging applications.
The goals of DICOM are to achieve compatibility and to improve workflow efficiency
between imaging systems and other information systems in healthcare
environments worldwide. Every major diagnostic medical imaging vendor in the
world has incorporated the standard into their product design and most are
actively participating in the enhancement of the Standard. Most of the
professional societies throughout the world have supported and are
participating in the enhancement of the standard as well.
In our society medical knowledge grows exponentially. Fully utilizing these
resources to improve patient care will require complete integration of
information systems throughout the healthcare enterprise. These systems must be
able to communicate relevant information to care providers upon demand.
The DICOM STANDARD WILL help healthcare enterprises achieve a high level of systems
integration efficiently, enabling secure access to vital information for
optimal patient care.
Vinco Technologies offers DICOM application development in:
Viewing applications
Teleradiology
Secondary capture stations
Image archiving and storage
Web-based image retrieval
Quality assurance
Ad-hoc customised interfaces
Image import and export filters
"On-the-fly" data manipulation and correction
Intelligent Image routing