Vinco Technologies was founded in 1994 by Vincent Spagnolo. Long before CRM became one of the fastest growing areas in the "buzz" and real world of today's e-businesses, Mr. Spagnolo, for over 25 years, has been designing, developing and implementing customer-centric and bottom line impacting solutions for blue chip, startup companies and his own successful entrepreneurial companies. Leveraging his talents and experience in a broad range of industries including retail, direct marketing, software, manufacturing, and technology companies, he has created a specialty consulting firm that supports small to mid-sized businesses with the talent that normally would be afforded by only larger organizations.
His belief is that to win customers in today's market, you need to have products/services that save your customers money, reduce their risks, and increase their opportunity to grow revenue. With the ever continuing advances in technology and the seemingly never-ending maze of vendors and products entering the CRM arena, he feels, more important than ever, that smaller businesses need a firm, that has the experience and "has already gone where they want to go", in order to maximize their IT spending and achieve CRM success. Knowing most people would agree that the primary business model of any company should be about revenues, expenses, and shareholder equity, he built a consulting firm to address needs on these fundamentals.

Our Mission is to deliver high-value, tailored, cost efficient Customer Relationship Management (CRM) solutions and services in order for our clients to become more profitable by dramatically improving their ability to management customer relationships from prospect to partner.

We do not approach CRM solutions as implementing one service or a single product. CRM initiatives need a framework to ensure that programs are approached on a strategic, balanced and integrated basis. Such a framework will maximize benefits to the enterprise and its customers. Achieving the long-term value of customer relationship management (CRM) requires a strategy involving the whole business and should be approached at an enterprise level. To achieve this success CRM must integrate data, technology, analyses and marketing and communications processes across all customer touch-points.
In CRM, the customer is the building block for data management, reporting, goal setting, and measurement as well as business and marketing strategy, organization and technical infrastructure, and corporate culture and values over time and across all business units.
From our practical experience and technical expertise, we have developed a CRM Framework that we use in implementing our CRM solutions. This framework ensures that our clients objectives are met and their IT dollars are maximized to build long lasting and mutually beneficial customer relationships.